Terms of Service
Terms and conditions for using HomeKissa services
Last updated: January 1, 2025
Acceptance of Terms
By accessing and using the HomeKissa website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service constitute a legally binding agreement between you and HomeKissa regarding your use of our website, products, and services.
Service Description
HomeKissa provides curated coffee accessories, home café starter kits, seasonal brew boxes, educational workshops, and related services. We source products from localese artisans and trusted global makers to enhance your coffee lifestyle experience.
Our services include product sales, subscription boxes, educational content, workshops, and corporate gifting programs.
User Account and Responsibilities
You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account or password.
You must provide accurate, current, and complete information during registration and keep your account information updated. You are prohibited from using our services for any unlawful purpose or in violation of these terms.
Product Information and Availability
We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
All products are subject to availability. We reserve the right to discontinue any product at any time without notice.
Ordering and Payment Terms
By placing an order, you offer to purchase products subject to these terms. All orders are subject to acceptance by HomeKissa. We reserve the right to refuse or cancel any order for any reason.
Payment must be made in full before shipment. We accept major credit cards and other payment methods as indicated on our website. All prices are inese Yen unless otherwise specified.
Shipping and Delivery
We will make every effort to ship your order within the timeframe specified on our website. Shipping times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier.
Shipping costs are calculated based on destination, weight, and shipping method selected. International orders may be subject to customs duties and taxes.
Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return unused products in their original packaging within 30 days of delivery for a full refund, minus shipping costs.
Custom or personalized items, perishable goods, and digital products are not eligible for return. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and software, is the property of HomeKissa or its content suppliers and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.
Subscription Services
Our subscription services automatically renew at the end of each billing period unless cancelled. You may cancel your subscription at any time through your account settings or by contacting customer service.
Subscription fees are charged in advance and are non-refundable except as required by law.
Workshop and Educational Services
Workshop bookings are subject to availability and may be rescheduled or cancelled due to unforeseen circumstances. We will provide reasonable notice of any changes and offer alternative dates or full refunds.
Educational content is provided for informational purposes only and should not be considered professional advice.
Limitation of Liability
HomeKissa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless HomeKissa and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of your violation of these terms or your use of our services.
Governing Law and Dispute Resolution
These terms shall be governed by and construed in accordance with the laws of. Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in Tokyo.
You waive any right to participate in a class-action lawsuit or class-wide arbitration against HomeKissa.
Termination
We may terminate or suspend your account and access to our services immediately, without prior notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.
Upon termination, your right to use our services will cease immediately, but all provisions of these terms which by their nature should survive termination shall survive.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on our website and updating the "Last updated" date.
Your continued use of our services after such changes constitutes acceptance of the updated terms.
Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: legal@korilplain.com
Phone: +81 3-3711-8607
Address: 1 Chome-9-28 Chuocho, Meguro City, Tokyo 152-0001